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Academy Collection Service, Inc. was founded in 1971 as an individual proprietorship and was incorporated in Pennsylvania in 1976. Academy has developed into an industry leader by demonstrating outstanding customer service and superior recovery performance. Academy's main office is located at 10965 Decatur Road in Philadelphia, Pennsylvania. We maintain three call centers, which span the country, two are located in Philadelphia and one is located in Las Vegas, Nevada. Academy handles all types of delinquent accounts, including, but not limited to, national credit cards, retail, utility, personal loans, deficiency balances, student loans and commercial. Our collection technique is based on persistent follow-up of accounts and an ongoing system of employee training. We have an automated, state-of-the-art collection system that assists our collection staff with proper follow-up. Continuous training classes, using ACA International guidelines and materials we have developed through years of collection experience, keep our collectors at the top of their profession.


Collection Operations

Academy Collection Service employs the most professional staff in the industry. Our staff consists of experienced, well-trained collectors, working in a team-oriented environment. Our collectors are trained to handle all types of delinquent acounts in an ethical, courteous and professional manner. We comply strictly with ACA International's code of ethics as well as with all existing Federal, State and Local laws. This enables us to attain maximum recoveries, while maintaining our clients' image.

Academy's experienced managerial staff maintains a highly professional atmosphere and is committed to providing ongoing collection training and hands-on supervision. Academy utilizes superior technology to ensure that all accounts move through our collection process quickly and efficiently. Many of our administrative processes are electronically automated including: skip tracing; directory assistance; bankruptcy screening; national change of address; and letter mailings.

                   
         

         
 
 
 
          Philadelphia HEADQUARTERS           Philadelphia CALL CENTER 2           Las Vegas CALL CENTER 3          
          10965 Decatur Road           9350 Ashton Road, Suite 101           750 Pilot Road, Suite A          
          Philadelphia, PA 19154           Philadelphia, PA 19114           Las Vegas, NV 89119          



www.academycollection.com ©2008   ®All Rights Reserved.

ACADEMY COLLECTION SERVICE, INC.  | 10965 DECATUR RD  |  PHILADELPHIA, PA 19154  |  PHONE 215.281.7500  |  FAX 215.281.7512